If you are getting an error message when trying to create your title on the Create New Book Record page, this could be due to:o An older browser. Find out if you are using the most current version of your browser by visiting http://www.updatebrowser.net.
A ‘blocked’ cache. Your browser cache stores bits and pieces of information from websites you’ve browsed previously so they can load faster the next time you visit them. Clearing it can solve certain issues such as the browser freezing/hanging, updates not appearing, and pages not loading. Find out how to clear your cache here: http://www.wikihow.com/Clear-Your-Browser's-Cache
A site or server error. Try waiting a couple of hours and logging out and in again, before attempting to upload the record again. If an error message appears, copy and paste it, or take a screenshot, and send it to us - we'll try and get it fixed as soon as we can.
If none of these methods work, contact your account manager and they will be able to help.