If you are receiving an error message after trying to upload your metadata spreadsheet there are a few common reasons why -
- Double check that you’ve downloaded the most recent version of the spreadsheet
- Make sure you haven’t applied any changes to the top 3 rows of the spreadsheet (e.g. applying filters), or added or deleted any columns.
- Make sure the ISBN13 column is formatted as “General”
- Ensure the mandatory fields (Title, Author, ISBN13) are filled in every cell
Common Spreadsheet Troubleshooting
This cell must not have any hyphens or spaces, and should be formatted as “General.” This may cause the text to change to the format in the below image, but this is fine and not a cause for upload errors.
In order to reformat this cell, follow the instructions below